1. Introduction
BLIND ("we", "us", or "our") operates the website blindglasses.com.br and the BLIND brand. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our services. We are committed to respecting your privacy and complying with the Brazilian General Data Protection Law (LGPD - Law No. 13.709/2018) and equivalent international standards.
2. Data We Collect
We collect only the personal data strictly necessary to fulfill orders and provide customer support:
- Identification data: full name.
- Contact data: email address and phone number.
- Shipping data: postal address.
- Order data: products purchased, order history, transaction identifiers.
- Technical data: IP address, browser type, device, and access logs.
We do not store payment data (credit card numbers, CVV, banking credentials) on our servers. All payment processing is handled directly by Stripe, a PCI-DSS Level 1 certified provider.
3. How We Use Your Data
Your data is used solely for:
- Processing and shipping your orders.
- Providing customer support and responding to inquiries.
- Sending order updates and shipping notifications.
- Complying with legal and tax obligations.
- Preventing fraud and ensuring platform security.
We do not sell, rent, or trade your personal data for marketing purposes.
4. Data Protection
We apply technical and organizational measures to protect your personal data:
- All traffic is encrypted in transit using HTTPS / TLS 1.3.
- Access to personal data is restricted to authorized personnel only, on a need-to-know basis.
- Payment data is never stored on our infrastructure — it is tokenized and processed by Stripe.
- Production secrets and API keys are kept in server-side environment variables, never exposed to the client.
- Regular security reviews and dependency audits.
5. Data Sharing
We share your data only with the minimum third parties necessary to deliver our services:
- Stripe — payment processing.
- Logistics carriers — order shipping and tracking.
- Marketplaces (TikTok Shop, Mercado Livre, Shopee, etc.) — when you purchase through their channels, the relevant order data is exchanged to fulfill your purchase.
- Government authorities — when required by law.
6. Your Rights (LGPD)
Under LGPD, you have the right to:
- Confirm the existence of processing of your data.
- Access your personal data.
- Correct incomplete, inaccurate, or outdated data.
- Request anonymization, blocking, or deletion of unnecessary data.
- Request portability of your data.
- Withdraw consent at any time.
- File a complaint with the National Data Protection Authority (ANPD).
To exercise any of these rights, contact us at support@blindglasses.com.br. We will respond within 15 days.
7. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or to meet legal obligations (typically 5 years for tax records under Brazilian law). After this period, data is securely deleted or anonymized.
8. Cookies
We use essential cookies to operate the cart and checkout. Optional analytics cookies may be used to improve the experience and are only activated with your consent.
9. Children's Privacy
Our services are not directed at children under 13. We do not knowingly collect data from minors without parental consent.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last updated" date.
11. Contact
For privacy-related questions or to exercise your rights, contact our Data Protection Officer at support@blindglasses.com.br.